Client information
Privacy Policy
This privacy policy explains how Miya Solicitors collects and uses personal information when you contact the firm or instruct us on a legal matter.
Who we are
Miya Solicitors is the data controller for personal information collected through this website, by phone, email or in person.
We are authorised and regulated by the Solicitors Regulation Authority under SRA firm number 620580.
Information we collect
Identity and contact details such as your name, address, telephone number, email and date of birth.
Information about your matter, including documents, correspondence, witness details and any third party information you provide.
Technical information collected when you visit the website, such as IP address, browser type and pages viewed, used to keep the site secure.
How we use your information
To respond to enquiries and arrange initial consultations.
To provide the legal services you have instructed us on, including correspondence, court filings and negotiations.
To carry out conflict of interest checks, anti money laundering checks and identity verification where required.
To meet our regulatory, accounting and tax obligations.
Legal basis for processing
Performance of a contract for legal services.
Compliance with legal obligations, including anti money laundering and SRA regulatory requirements.
Our legitimate interests in managing the firm, recovering fees and protecting our position.
Your consent, where we expressly ask for it.
Who we share information with
Counsel, experts, other solicitors, courts, tribunals and government bodies as needed for your matter.
Approved suppliers such as IT providers and document storage providers, all under appropriate confidentiality terms.
Regulators and law enforcement where we are required by law or by our regulator to do so.
How long we keep information
We keep client files in line with SRA guidance and applicable law, typically for at least six years from the end of the matter, longer where law or insurance requires.
Information from enquiries that do not lead to a retainer is deleted within a reasonable period, unless we are required to keep it.
Your rights
You can request a copy of the personal information we hold about you and ask us to correct any inaccuracies.
You can ask us to delete your information where we no longer need it for the purposes it was collected.
You can object to processing where we rely on legitimate interests, and you can complain to the Information Commissioner's Office.
Contact and complaints
Please contact [email protected] or 0203 750 4445 if you have any questions about this privacy policy or wish to exercise your rights.
If you are not satisfied with our response, you can contact the Information Commissioner's Office at ico.org.uk.
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Speak to Miya Solicitors today.
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